Vivid 20/20 Guarantee & Limited Lifetime Warranty
Vivid 20/20 Guarantee
Although we can't guarantee surgical perfection, we guarantee your personal satisfaction with the outcome of your surgery. While not every patient is capable of 20/20 vision before, or after surgery, we are confident in what we do and in our surgical results. Our aim is to give you a realistic expectation of your visual potential based on your unique eyes, prescription, and our proposed treatment. Basically, if we don't achieve the expected results, we don't want to keep your money. It's as simple as that.
Vivid Limited Lifetime Warranty
Dr. Baldassare is very confident in the quality of the treatments he provides. From his experience, beginning in 1993, and from thousands of treatments performed, we know that there is only a small chance that a second Lasik treatment (enhancement) will be needed.
After your treatment is completed and your eye has healed, you're cornea normally changes very little over time. If for some reason your cornea does change, and an enhancement would be beneficial, Dr. Baldassare will complete this enhancement at no charge. (If using the same technology)
Please be aware of these limitations:
- Enhancements are generally done at least six months after the initial treatment, once the eye is fully healed and the corneal measurements are stable.
- All required postoperative visits must be completed with your optometrist. An assessment by a qualified eye care professional is necessary prior to Dr. Baldassare's assessment of the need for an enhancement.
- An enhancement will be done only if it is safe to do so, with a minimum correction of at least one diopter.
- All patients will be responsible for all of the follow-up care costs with their own optometrist, along with costs for any required prescription medications.
- Any changes in technology may result in an upgrade cost as technology continues to improve.
- Enhancements are not intended for the normal aging changes of the eye, such as presbyopia, cataracts, macular degeneration or other non-corneal related changes.
- By "lifetime" we are limited to the time that Dr. Baldassare still owns and operates Vivid Laser Centre.
